Strategic Operations Sr. Director

Description

The Strategic Operations Sr. Director serves as a strategic advisor and execution partner to the President & CEO and Executive Team. This role coordinates key activities, communications and cross-functional initiatives; gathers information from internal and external stakeholders to support timely, informed decisions; and advances organizational priorities through alignment, accountability and effective execution. The position provides strategic guidance, facilitates collaboration, leads special projects and ensures key decisions move from strategy to results.

• Bachelor’s degree required
• Master’s degree in business, nonprofit management or a related field preferred

• Strong strategic thinking and problem-solving skills, with the ability to translate complex information into actionable recommendations
• Outstanding written, verbal, interpersonal and executive communication skills
• Proven ability to develop audience-specific PowerPoint presentations and other executive-level materials
• Strong executive presence and relationship-building skills, with the ability to influence at all levels without direct authority
• Strong organizational, meeting facilitation and project management skills, with the ability to manage multiple priorities and deliver results
• High degree of diplomacy, emotional intelligence, discretion, integrity and sound judgment
• Ability to use data and insights to inform decisions and actions
• Knowledge of organizational effectiveness, strategic planning, change leadership and risk-informed decision-making
• Ability to build trusted relationships and collaborate effectively with senior leaders, staff, board members and external stakeholders
• Advanced proficiency in Microsoft Office applications and analytics tools
• Commitment to NTFB’s mission and core values of integrity, collaboration and compassion

• Seven to ten years of progressively responsible experience leading strategic projects, cross-functional initiatives or organizational change
• Experience supporting senior executives and boards of directors
• Experience in a mission-driven organization preferred
• Demonstrated success leading strategic projects and change initiatives

• Serve as a strategic advisor to the President & CEO on organizational priorities, opportunities and challenges
• Lead enterprise-wide strategic initiatives and cross-functional projects on behalf of the President & CEO and Executive Team
• Track strategic priorities, organizational goals, executive commitments and key performance indicators; identify and communicate risks, barriers and opportunities requiring attention
• Facilitate organizational priority setting and resource alignment
• Develop executive-level presentations, analyses, dashboards, reports and messaging for the President & CEO’s use with the Executive Team, staff, Board and other audiences
• Work independently while providing timely updates and maintaining alignment with key stakeholders

• Coordinate and facilitate Executive Team meetings, retreats and planning sessions, including developing agendas and ensuring follow-through on decisions and action items
• Identify and coordinate key programs and projects that require organization-wide communication
• Foster cross-departmental collaboration to remove barriers and improve effectiveness
• Support a leadership culture focused on accountability, empowerment and continuous improvement
• Lead special projects that span multiple departments

• Partner with the President & CEO and board liaison to plan Board and committee meetings, including agendas, materials,…