CX Operations & Strategy Lead
Listed on 2026-11-01
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Business
Business Intelligence
Zendesk, Inc. is seeking a CX Operations Manager to drive the Certinia Professional Services platform, partnering with IT for configuration and administration.
You will build analytics and forecasting insights to help PS leaders understand revenue drivers and performance, translating stakeholder needs into clear requirements and reporting. The role blends hands-on system work with analytical problem-solving, delivering scalable processes, dashboards, and governance to ensure consistent global PS
Join us at Zendesk, Inc. as our next CX Operations & Strategy Lead in TX, United States.
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