Product Lead: Customer Experience
Listed on 2026-11-05
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Business
Product Manager, AI Business & Operations
JPMorgan Chase in Plano, TX is seeking a Senior Product Associate for Card Customer Experience and Benefits. You will partner with product, design, research, data, and technology to identify opportunities, define solutions, and continuously improve product performance and customer outcomes.
Responsibilities include refining requirements, creating epics and user stories, conducting user research, and tracking metrics across the development lifecycle to inform the roadmap and drive measurable
The Product Lead:
Customer Experience & Benefits role at JPMorgan Chase is now open for applications in Plano, TX, United States.
The position is based in Plano, TX, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 100..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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