Manager, Creative Operations and Design

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What You’ll Be Serving Up

We are seeking an organized and detail-oriented Manager, Creative Operations & Design to join our team. This is a hybrid role responsible for strategic planning, workflow prioritization and creative direction. This person will be responsible for setting the creative direction for all projects, organizing incoming projects, effectively communicating with designers and stakeholders, and driving projects to successful completion on schedule and on budget.

The ideal candidate will have experience as a senior designer or art director with strong organizational and people leadership skills.

• Provide design direction and creative quality assurance across projects
• Collaborate with C‑suite and functional leaders to understand creative needs for key projects
• Manage two graphic designers and coordinate with freelancers/agencies as needed
• Oversee creative project intake, prioritization and resourcing from initiation through delivery
• Partner with stakeholders to scope creative needs and develop project timelines
• Maintain creative brand standards for internal communications
• Utilize project management tool to assign tasks and track project progress
• Lead budget tracking for creative projects and resources
• Work with cross‑functional teams in the global office and system‑wide to gather information and assets
• Schedule and coordinate video shoots with production teams across markets

• Bachelor's degree in a relevant field such as graphic design, visual communications, project management or equivalent experience
• 8+ years of experience in creative operations, art direction or a similar role
• Strong background in managing creative pipelines and workflows, including graphic design, content creation, presentations design and/or multimedia production
• Strong graphic design skills with proficiency in industry‑standard design software (e.g., Adobe Creative Suite)
• Excellent organizational, time management and multitasking abilities
• Outstanding communication and interpersonal skills
• Ability to work in a fast‑paced environment and adapt to changing priorities.

• Certified Associate in Project Management (CAPM) or similar certification
• Experience working in an agency or in‑house creative team setting
• Familiarity with agile methodologies or other project management frameworks
• Basic understanding of web development processes and digital marketing concepts

• Competitive salary and benefits package.
• Opportunity to innovate within a global brand and make a significant impact.
• Collaborative, fast‑paced work environment with a focus on professional growth and development.

Salary Range: $125,000 – 140,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job‑related factors.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Design, Art/Creative, and Information Technology

Industries:
Restaurants

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