Bilingual Teller in Plano, TX

Full-Time Teller – Bilingual English / Spanish in Plano, TX (weekend hours required)

Are you passionate about customer service? Do you like helping others move money globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Western Union as a Full-Time Teller!

Western Union powers your pursuit.

As a Front Line Associate (FLA), you will be responsible for maintaining guest services and providing valuable customer service. Schedules may include weekends and holidays.

• Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
• Process money transfer transactions and efficiently manage cash register operations.
• Uphold loss prevention protocols, strictly adhering to company policies and store standards.
• Handle money transfer procedures and related services, ensuring accuracy and compliance.
• Manage company funds, ensuring precise reconciliation with daily receipts and records.
• Implement strong security measures to safeguard company funds and maintain financial integrity.
• Perform daily reconciliation of money transfers to ensure accuracy and transparency.
• Provide timely and accurate updates to customers regarding the status of their orders.

• Prior experience in customer service.
• Prior experience handling financial transactions.
• Fluency in both English and Spanish, with strong communication skills in both languages required.
• Experience working with Microsoft Office Suite and general computer literacy.

Salary :

The hourly rate is $16.50 per hour.

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States – specific benefits include :

• Medical, Dental, Vision, and Life Insurance
• Tuition Assistance Program
• Student Loan Repayment
• Employee Discount Program
• 401K Plan

Location (in-person) : 1110 E Parker Road, Suite 105, Plano, TX 75074

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Western Union has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the office full-time.

Our 1110 E Parker Road, Suite 105, Plano, TX 75074 location has standard operation hours Sunday to Saturday, 10 : 00 AM to 7 : 00 PM Central Time (CT). The Teller will work 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours.