Elite Services Representative
Listed on 2026-01-02
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Elite Services Representative – Global Payments Inc.
Location:
Plano, TX
Responds to client inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answers customer telephone inquiries, orders, service needs and complaints, responds where applicable or directs to technical/service areas. Maintains detailed and current knowledge of the company's/assigned client's products and services.
Analyzes customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.
- Entry level
- Full-time
- Other
- Financial Services
- IT Services
- IT Consulting
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