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Senior Director of Digital Onboarding & Customer Success

Job in Plano, Collin County, Texas, 75086, USA
Listing for: FinThrive
Full Time position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Job Description & How to Apply Below
A healthcare technology firm in Texas seeks a Customer Success Lead to enhance the onboarding journey for new clients. This role includes developing strategies for seamless customer transitions, optimizing product adoption, and measuring success metrics. The ideal candidate will have over 10 years of experience in Customer Education and a proven background managing diverse teams. The firm prides itself on a customer-centric culture and offers a competitive benefits package.
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Position Requirements
10+ Years work experience
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