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Customer Success Mgr./ CSM HelpDesk/Support Customer Service Rep

Dispute Resolution Specialist - Customer Care & Improvement

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Hyundai Capital Bank Europe
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A major financial services company in Plano, TX, is seeking a Dispute Resolution Associate to manage escalated customer credit disputes and debt validation requests. This role involves thorough research, communication with customers, and driving operational improvements to enhance service quality. Ideal candidates should possess strong problem-solving capabilities and effective communication skills, striving to ensure customer satisfaction and support overall team performance.

This position also offers competitive benefits aligning with values of inclusivity and support.
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