Customer Relations Lead: Social Media & Escalations
Listed on 2026-10-12
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep, HelpDesk/Support
Raising Cane’s Chicken Fingers in Plano, TX is seeking a Customer Relations Representative II to handle customer recovery across social channels and online reviews, supporting Level I reps and safeguarding the brand.
You will use scraping and aggregating software to review and respond to feedback, coordinate with Restaurant Support Office teams on refunds and escalations, and help train processes with QA reviews.
For the Customer Relations Lead:
Social Media & Escalations position at Raising Cane's, we are reviewing applications now.
This opportunity is part of our work in Marketing & Media, Management & Operations.
The advertised compensation is 40.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Relations Lead:
Social Media & Escalations role in the description above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).