Senior Client Services & Process Excellence Lead
Listed on 2026-10-18
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Capital One is seeking a Principal Associate in Client Services for the PULSE Network in Plano, TX. You will act as a client liaison, transfer client needs into operational improvements, and collaborate with Product, Operations, and Account Management to drive service excellence.
You will monitor accounts, resolve complex inquiries, and lead process improvements while managing day-to-day service metrics and onboarding initiatives.
As a Senior Client Services & Process Excellence Lead, you will play an important part at Capital One in Plano, TX, United States.
Join us at Capital One as our next Senior Client Services & Process Excellence Lead in Plano, TX, United States.
We are currently recruiting a Senior Client Services & Process Excellence Lead for our team in Plano, TX, United States.
This is a great role to take on the Senior Client Services & Process Excellence Lead role at Capital One.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).