Alarm Monitor Engineer

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Requisition #

1127.2

Organizational Unit

Location

Job Type

Any

Open Date

8/20/2021

Experienced (Non-Manager)

Education

Bachelor's Degree

Category

Job Description

Tech Mahindra Network Services has multiple openings for Alarm Monitor Engineer in the Plano, TX.

• Position for Alarm monitoring requires folks that are energetic, fast learners, attention to details, quick response, take action quickly
• We are fine fresh engineers with little background or work experience.
• This job is mainly like a noc engineer - looking for alarms and emails, ticket queue, assigning tickets, follow up with TAC engineers to make sure the queues are not backed up, looking at health reports and pointing out issue / patterns etc. Most of the what they will be doing will be something we will provide training on.
• Answering call, SMS, checking emails and SMS on phone, replying quickly. Escalating to leads and managers on time to get the right attention quickly.

With over 2000+ employees worldwide, come and enjoy a corporate culture that offers a competitive salary structure, encourages employee growth and thrives on its dynamic environment.

LCC, the largest independent telecom services company in the world with local presence in over 50 countries, is a recognized leader in providing consulting and network services to the telecommunications industry.

Proudly providing wireless expertise since 1983, we continue to be the thought leader in advanced engineering services and remain committed to offering innovative solutions, insight into cutting-edge developments and delivering advanced networking services to our clients.