OST Technician

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a Meeting and Events Support Specialist at JLL, you'll be at the heart of creating seamless, high-impact experiences for our clients and internal teams. This role involves managing the end-to-end execution of 8-12+ daily events during peak periods, ensuring every detail—from room configurations and technology setups to audio-visual support and vendor coordination—runs flawlessly. You'll conduct pre-event checks, coordinate with meeting crews, troubleshoot technology in real-time, and maintain our state-of-the art conference spaces and equipment.

At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and in this role, you'll play a vital part in delivering exceptional workplace experiences. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you exposure to cutting‑edge event technology and collaborative problem‑solving. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work closely with cross‑functional teams to bring events to life.

• Conduct 30‑minute pre‑event checks of meeting spaces to verify setup accuracy, ensure technology systems (including video walls) are functioning properly, and confirm rooms are event‑ready
• Coordinate meeting crew crossovers to demonstrate camera angles, microphone usage, space connectivity, and answer technical questions to ensure successful event execution
• Provide on‑site audio‑visual support for events, ranging from 30‑minute tech checks to extended support for multi‑presenter or high‑profile events requiring continuous assistance
• Manage table setup and breakdown for approximately 10‑15+ catering events, pop‑up activations, and special requests throughout the week
• Perform regular meeting space and conference room audits, testing all equipment functionality with primary focus on Horizon Hall, configurable spaces, and rooms with Teams Panels
• Plan daily operations and maintain Planon ticketing system by reaching out to crews, clarifying gaps or questions, updating ticket status, and coordinating team assignments
• Support dress rehearsals and dry runs for local and cross‑campus events, ensuring all technical elements are tested and optimized before go‑live
• Escort vendors as needed for non‑technical supervision requirements and coordinate special event audio requests through the ticketing system
• Conduct monthly AED audits and support miscellaneous operational tasks including box moves, space audits, and one‑off project requests

• 2+ years of experience in event support, meeting services, or audio‑visual operations in a corporate or hospitality environment
• Strong technical aptitude with demonstrated ability to troubleshoot audio‑visual equipment, video conferencing systems, and meeting room technology
• Excellent attention to detail with ability to manage multiple concurrent events and prioritize tasks in a fast‑paced environment
• Proven communication and interpersonal skills with ability to coordinate effectively with diverse teams, vendors, and…