Fraud Specialist III

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The Fraud Specialist III is a senior member of the fraud risk management team responsible for providing expertise and guidance in the day-to-day functions of the Bank and the Fraud Investigations and Recoveries Team. This role will assist management in various fraud-related risk management tasks, including but not limited to management reporting, loss and recovery reporting, risk and control self-assessments, and ad-hoc projects as necessary.

Further, this role will assist Fraud Management with the day-to-day operations, regulatory reporting, system tuning of case management, and training.

Acts as Subject Matter Expert ("SME") on various intra- and inter- departmental fraud risk management projects, initiatives, and control enhancement efforts. Manages and continuously improves the 2

LOD Risk and Control Self-Assessment, inclusive of the annual Fraud and Identity Theft Red Flag Risk Assessment. Assists in the quality review of various fraud-related deliverables, including but not limited to automated transaction alerts, investigations, and Suspicious Activity Reports ("SARs"). Assists in updating and maintaining Fraud policies and procedures to maintain compliance with existing requirements along with new and emerging risk to ensure an efficient and well-organized program.

Tracks, reconciles, and reports fraud-related losses and recoveries for various levels of management. Assists in liaising with federal and state examiners, internal audit, compliance testing, and/or quality control as needed. Researches, analyzes, and investigates customer account behavior daily for potential fraud and suspicious activity from system-generated alerts and referrals escalated by other departments; tracks trends and detects unusual activity or behavior;

determines if transactions are fraudulent and/or suspicious in nature such as deposit fraud, check fraud, online account takeover, wire fraud, ACH fraud, etc. Serves as mentor and trains junior staff in investigations related to fraud and recoveries. Serves as subject matter expert for Community Bank staff on fraudulent transactions and emerging fraud risk.

• Conducts and drives team meetings when necessary to report on the status of alerts, investigations, and other items deemed important by management.

• Responds to inquiries or refers inquiries to the appropriate person and exhibits the necessary follow-through with customers and/or staff involved.

• Conducts training of personnel in various fraud topics.

• Assumes responsibility for various department functions in the absence of staff members or in overload situations.

• Maintains up-to-date knowledge of applicable fraud trends, common industry practices and fraud monitoring, detection, and/or interdiction software.

• Completes all required compliance courses on a yearly basis.

• Adheres to all First United Policies and Procedures.

• Dresses professionally.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED required.

• Bachelor's Degree in Criminal Justice/Criminology or Finance/Banking/Business preferred.

• ACAMS, CFE, CRCM Certification and/or credible equivalent required.

• Minimum 4 - 8 years of fraud risk management, fraud prevention and/or fraud investigations experience required.

• Expert industry knowledge of fraud mitigation and interdiction strategies, regulatory reporting requirements, and liaising with law enforcement required.

• Familiarity with bank operations strongly preferred.

• Must be an excellent communicator with the ability to professionally interface (both orally and in writing) with Management and Team members, State and Federal regulators and officials, and business partners.

• Ability to work with highly-confidential and sensitive business information and to maintain high standards of confidentiality related thereto.

• Proficient in Microsoft Office or similar software programs.

• Must possess a high level of initiative and a natural investigative demeanor.

• Ability to work independently and in a team environment to…