Fraud Specialist III

Fraud Specialist III –
First United Bank

The Fraud Specialist III is a senior member of the fraud risk management team responsible for providing expertise and guidance in day‑to‑day functions of the Bank and the Fraud Investigations and Recoveries Team. This role assists management in fraud‑related risk management tasks, including management reporting, loss/recovery reporting, risk and control self‑assessments, and ad‑hoc projects. It also supports Fraud Management with day‑to‑day operations, regulatory reporting, system tuning of case management, and training.

Acts as Subject Matter Expert (“SME”) on intra‑ and inter‑departmental fraud risk management projects, initiatives, and control enhancement efforts. Manages and continuously improves the 2

LOD Risk and Control Self‑Assessment, inclusive of the annual Fraud and Identity Theft Red Flag Risk Assessment. Assists in quality review of automated transaction alerts, investigations, and Suspicious Activity Reports (“SARs”). Updates and maintains fraud policies and procedures to remain compliant with existing and emerging risks. Tracks, reconciles, and reports fraud‑related losses and recoveries. Liaises with federal and state examiners, internal audit, compliance testing, and quality control.

Researches, analyzes, and investigates customer account behavior daily for potential fraud and suspicious activity. Serves as mentor and trains junior staff in investigations related to fraud and recoveries. Acts as SME for Community Bank staff on fraudulent transactions and emerging fraud risk.

• Conduct and drive team meetings as needed to report on alerts and investigations.
• Respond to inquiries or refer them to the appropriate person and follow through with customers and staff.
• Conduct training of personnel on various fraud topics.
• Assume responsibility for department functions in the absence of staff or during overload.
• Maintain up‑to‑date knowledge of fraud trends, industry practices, and fraud monitoring software.
• Complete all required compliance courses annually.
• Adhere to all First United policies and procedures.
• Dress professionally.

To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED required.
• Bachelor’s Degree in Criminal Justice/Criminology, Finance/Banking/Business preferred.
• ACAMS, CFE, CRCM certification or comparable required.
• Minimum 4-8 years of fraud risk management, prevention, or investigations experience required.
• Expert knowledge of fraud mitigation and interdiction strategies, regulatory reporting, and liaising with law enforcement required.
• Familiarity with bank operations strongly preferred.

• Excellent communication skills, both oral and written, with management, regulators, and business partners.
• Ability to handle highly confidential and sensitive information with discretion.
• Proficient in Microsoft Office or similar software.
• High initiative and natural investigative demeanor.
• Ability to work independently and in a team to achieve department goals.
• Comfortable managing multiple or shifting priorities under time constraints.
• Desire and ability to grow as a subject matter expert in all aspects of fraud risk management.

NOTE:

This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned by supervisor to meet the organization’s ongoing needs.

Plano-Parkwood

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at  for assistance.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.