Compliance Officer, BSA​/AML & Fraud

Location:

NATIONAL SEARCH, REMOTE, Plano, TX 75024, USA

At Finance of America, we help homeowners unlock the joy that comes from realizing the full potential of their retirement. Many people have significant wealth tied up in their homes and want to use it meaningfully in their next chapter. Our unique range of reverse mortgages allows homeowners 55+ to access that wealth while maintaining control over their home and financial future.

With options tailored to their unique goals, we provide the financial flexibility they need to move forward with confidence.

Finance of America is guided by five values:
We are customer obsessed, they are why we exist. We raise the bar. We take extreme ownership. We practice genuine collaboration. And we unleash our excellence. Together we are actualizing our vision to be the most beloved brand for homeowners in their next chapter.

Responsible for supporting the organization’s Bank Secrecy Act (BSA), Anti‑Money Laundering (AML), and Fraud Risk Management programs. Performs monitoring, investigations, reporting, and control testing to ensure compliance with applicable laws and internal policies. Collaborates with operational teams, risk partners, and management to identify potential risks, implement effective controls, and support a strong compliance culture across the enterprise.

• Conducts daily, weekly, and monthly BSA/AML monitoring activities, including transaction reviews, alert clearing, customer due diligence, and enhanced due diligence assessments.
• Performs investigations into unusual or potentially suspicious activity and prepare well‑documented case files.
• Assists in preparing and filing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) as required.
• Supports ongoing refinement of customer risk ratings, KYC/CIP processes, and AML system rules.
• Monitors, investigates, and documents suspected fraud activity across applicable business lines.
• Partners with business units to recommend improvements to fraud prevention controls, customer authentication processes, and detection tools.
• Maintains detailed investigation records and escalates significant findings to management.
• Conducts periodic reviews and testing of BSA/AML and Fraud controls to assess effectiveness and identify gaps.
• Supports preparation of internal dashboards, regulatory reports, and management reporting.
• Assists with audits and regulatory examinations by gathering required documentation and responding to inquiries.
• Contributes to the annual BSA/AML and Fraud Risk Assessments by gathering data, documenting controls, and identifying emerging risks.
• Performs other duties as assigned.

• Director, Issue Management & Compliance Monitoring

• Minimum 3 years of related experience in BSA/AML, fraud investigations, or compliance roles within financial services, lending, or banking.
• Strong understanding of BSA, AML, USA PATRIOT Act, OFAC, and fraud‑related regulatory requirements.
• Investigative mindset with strong analytical, writing, and documentation skills.
• Experience working with AML or fraud monitoring systems and case management tools.
• Ability to manage multiple priorities in a fast‑paced environment.
• Knowledge of the mortgage lending process and related legal and regulatory requirements.
• Interpersonal, oral, and written communication skills.
• Research, analytical, and problem‑solving skills.
• Experience with Loan Origination Systems (LOS) (e.g., Encompass, Reverse Vision, etc.).
• Proficiency in MS Office Suite.

• Bachelor's Degree

• Relevant certifications such as CAMS, CFE, or CAFP.

The base salary range for this position is $110,000 – $145,000 inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer.

We offer a competitive…