Risk Management - Auto Collections Risk - Senior Associate

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Associate within the Auto Risk Management organization, you will be responsible for the Collections Risk Strategy function. You will be part of a team responsible for the development, execution, and monitoring of the end-to-end collections credit risk management strategies for the auto loan and lease portfolio. You will work with stakeholders across the bank, leveraging data and insights to assess collections strategy adequacy, identify opportunities for further optimization, and develop innovative products and services that help promote better performance.

This role requires thought leadership, creative thinking, analytical skills, collaboration, and attention to detail to effectively promote loss mitigation and loss recoveries in collections.

Job responsibilities

• Support a team that is responsible for the development and ownership of the end to end lifecycle of collections credit risk strategies as well as oversight of operations practices to ensure adherence to risk requirements for both auto loans & leases.

• Perform complex analysis on credit risk and collections strategy effectiveness in order to identify emerging risks, assess effectiveness of existing strategies and ensure adherence to regulatory guidance

• Monitors industry and economic trends on automotive industry as well as changes in consumer behavior to understand impacts on collateral values and consumer willingness to repay debt

• Monitor operations & credit risk strategy performance and identify issues and recommendation to strengthen loss mitigation and & collections

• Challenge partners across supporting businesses to ensure alignment with risk requirements and other Credit Risk limits and metrics

• Prepare material for regular updates to senior risk leadership, risk forums, management & credit risk committees and regulators

• Excel at answering ambiguous questions by forming a point of view and generating creative solutions that address the requests.

• Support analytics for senior management requests, including responding to ad-hoc questions and prepare talking points for investor meetings/presentations

Required qualifications, capabilities and skills

• Bachelor's degree with a minimum of 4 years of relevant experience in Risk Management (underwriting/credit strategy/credit risk/collections)

• Experience with SAS, SQL, Teradata and Tableau

• Strong analytical and quantitative skills, critical thinking, investigative problem-solving and decision making talents

• Highly motivated, confident, and proactive leader with strong problem-solving skills

• Ability to query large amounts of data and transform the raw data into actionable management information

• Ability to problem solve synthesize / analyze diverse information, develop recommendations, and makes decisions

• Critical eye for detail and strong project management skills

• Ability to manage multiple priorities and deadlines, work independently, perform under pressure and balance competing priorities under tight deadlines

• Strong communication skills, including active listening and the ability to capture and deliver key takeaways from engagements in writing

Preferred qualifications, capabilities and skills

• Strategic analytics experience, preferably in financial services industry with consumer credit risk analytics background

• Master's degree is preferred

• Experience in consumer risk collections preferred

• Auto industry experience is a plus

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total…