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Strategic Escalations & Operations Lead

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Capital One
Full Time position
Listed on 2026-01-11
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst
Job Description & How to Apply Below
A financial services company is seeking a skilled individual to oversee end-to-end escalation management, ensuring high-quality service and satisfaction in auto finance. The ideal candidate will have significant experience in customer service and auto finance, demonstrating strong communication and analytical skills. Responsibilities include investigating issues, managing responses to clients, and fostering vendor relationships. A competitive benefits package is offered to support employee well-being.
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