Business Control Office Director

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success.

We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Texas Capital is headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano, San Antonio, Chicago, Los Angeles and New York.

For more information about joining our team, please visit us at

The Business Control function is the Bank's 1

LOD (first line of defense) and is responsible for facilitating identification, assessment, monitoring, mitigation and reporting of operational risk for the entirety of the firm. This function works directly with all business units and functions to develop a strong risk management environment. The Business Control Director ensures business unit’s and function’s adherence to established risk management policies, standards, procedures and facilitates remediation of deficiencies, if any.

This role leads a team of risk management professionals.

• Ensure the business/function identifies, owns and manages risks within its processes and products.
• Design and implement preventative and detective controls tailored to business’/functions’ activities.
• Maintain evidence of effective control execution;
  Identify gaps and drive remediation plans.
• Facilitate and coordinate the Risk & Control Self-Assessment (RCSA ) process for the business/function.
• Challenge control effectiveness ratings and ensure risks are appropriately scored.
• Keep risk and control inventories current, complete, accurate and reflective of actual processes.
• Facilitate development of KRIs and KCIs for ongoing monitoring.
• Provide risk and control reporting to senior management and governance committees, including Quarterly Business Reviews (Q ).
• Monitor adherence to policies/standards/procedures, limits, and tolerance thresholds.
• Assess operational risks and controls for new products, processes, or system changes;
  Ensure operational risks are documented and controls are embedded before go-live.
• Validate processes, procedures and Business Continuity plans are properly updated as appropriate.
• Proactively prepare for/support regulatory, compliance and audit reviews with evidence of control effectiveness.
• Act as the “front door” for 2
  
  LOD inquiries ensuring consistent responses.
• Track and oversee issue management program for the business, reporting Quality of Risk Management (QRM) to measure effectiveness.
• Thematically monitor complaints and risk events for business impacts.
• Manage business continuity program to ensure operational resilience.

• Bachelor’s degree (preferred in Finance, Accounting, Business or Computer Science); or equivalent combination of education, training, experience.
• Minimum 10 years of work experience in financial services or a related field.
• Advanced subject matter expertise in operational…