Police Background Investigator

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We are looking for a skilled professional to efficiently complete background investigations for positions within the police department, including Civil Service positions, civilians, and volunteers.

Job : 226021

Location: Police Protection, Plano, TX

Employment Type: Full‑time, Regular

Salary Range: $32.18 – $48.27 per hour (approx.)

• Assists with recruitment to ensure proper posting of open positions on the city website; answers recruiting phone calls.
• Assists with scheduling and administration of Civil Service exams.
• Conducts e‑mail correspondence with applicants and references; completes computer searches on applicants.
• Interviews applicants, applicant’s references, and applicant’s employers to determine accurate and truthful information; conducts field investigations on applicants; sets up oral boards.
• Communicates with the psychological examiner’s office and polygraph examiner’s office to schedule applicant examinations, retrieve polygraph results for the Professional Standards Unit, and schedule appointments and pickup result packets for pre‑employment drug screens and physical examinations.
• Verifies the results of background checks for individuals selected for employment; conducts secondary interviews with applicants who failed their polygraph examination or who have major issues found in their background investigation; correlates investigation reports.
• Prepares conditional and formal job offers for employment, confirms appointments and start dates.
• Writes memorandums of disqualification and communicates causes for rejection to disqualified applicants.
• Establishes and maintains effective and respectful working relationships with both internal and external customers.
• Communicates with Police Department managers through the Professional Standards Unit Sergeant to initiate new applicants in the background investigation process.
• Briefs the Professional Standards Unit Sergeant regarding the status of applicants and their areas of concern.
• Handles complex, sensitive, and confidential information related to human resources and employee relations issues.
• Informs other law‑enforcement agencies of the past or current status of mutual applicants.
• Regular and consistent attendance for the assigned work schedule is essential.
• Performs other duties as assigned.

• Knowledge of principles and practices of conducting background checks; recruitment administration practices; PC applications including computer‑aided recruitment; general office practices;
  Civil Service Chapter 143 employment practices; applicable Federal, State, and local laws; general knowledge of TCOLE licensing rules.
• Skill in conducting interviews; operating a personal computer including word processing and spreadsheet software; prioritizing work among multiple priorities; communicating clearly verbally and in writing; maintaining organization; completing basic mathematical computations; handling sensitive information with utmost confidentiality.
• Bachelor’s degree in Criminal Justice or related field.
• Three (3) years of experience as a police officer recruiting applicants and conducting criminal and background investigations.
• Texas Class C driver’s license (must obtain within 30 days of hire).

Any work‑related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education.

This is primarily an office classification. Employees may need to stand in work areas, walk between work areas, and occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. They may be required to lift, carry, push, and pull materials and objects weighing up to 25 pounds. The work environment includes moderate noise levels, controlled temperature, and no direct exposure to hazardous physical substances.

Must pass a drug test, driver license check, criminal history background check, periodic CJIS background check, and social security number verification check.

Equal Opportunity Employer - EOE/M/F/V/D. Open positions are subject to close without notice.