Paramedic EMS Med Control

Join to apply for the Paramedic EMS Med Control role at Medical City Healthcare

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Paramedic EMS Med Control today with Medical City Plano.

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.

Responsible for building and maintaining relationships with Emergency Medical Services (EMS)/first responders, other hospitals and the community for transports and referrals to Medical City Plano. Work collaboratively with the MCP EMS team to ensure proper action/resolution for identified provider, referral source and patient issues.

• Answer all incoming EMS calls and coordinate with ED Charge Nurse the room assignment for each patient to ensure smooth transition of care from EMS to ED
• Ensure report is called in a timely manner to outside receiving hospitals for agencies not coming to MCP
• Ensure trauma, stroke, and STEMI team activations are activated per patient reports
• Collaborate with security regarding the status of incoming aircraft and need for landing zone assistance
• Relay helipad status to all incoming aircraft.
• Monitor EMSystems status for MCP and update as needed.
• Be knowledgeable in use of RAC initiatives for communication/data management during multiple casualty incidents
• Assist EMS personnel as needed with identified issues (equipment location, lounge stock, etc)
• Assist with obtaining and tracking EMS run sheets, statistics and reconciliation of data that is required by facility, division, and corporate.
• Provide follow up to EMS providers before end of each shift on high acuity patients such as trauma, stroke, and STEMI
• Maintain knowledge base of protocols for all departments under EMS Medical control
• Participate in shift huddles with ED staff

• Advanced Cardiac Life Spt must be obtained within 30 days of employment start date
• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• Paramedic, or (EMT-State) Emergency Medical Technician, or Vocational School Graduate, or Certificate
• Technical or Vocational training
• Minimum of three years experience with pre-hospital and hospital emergency medical services, strong preference for an individual who is knowledgeable with EMS radio operations.

Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular…