Medical Front Desk

Location: Plano, TX

Pay: $20/hour

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Employment Type: Contract-to-Hire

Benefits: This position is eligible for medical, dental, vision and 401(k).

Work Setting: Onsite

Openings: 1

Start Date: ASAP

Addison Group is hiring for our client, a large specialty healthcare organization in Plano, TX, seeking an experienced Medical Front Desk Receptionist to join its ophthalmology and retina practice.

This position will support daily front-office operations, including patient check-in and check-out, insurance verification, payment collection, and phone coverage. The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a busy medical office.

• Greet patients and manage check-in and check-out
• Verify patient insurance coverage and demographic information
• Collect copays, outstanding balances, and other patient payments
• Answer incoming calls and assist with patient questions
• Update patient information and maintain accurate records
• Support daily front-office workflows and administrative tasks
• Communicate professionally with patients, providers, and team members
• Maintain accuracy and organization in a busy practice environment
• Provide excellent customer service throughout the patient experience

• 2–3 years of medical front desk, reception, or patient access experience preferred
• Experience with patient check-in/check-out and payment collection
• Knowledge of medical insurance verification processes
• Strong phone and customer service skills
• Proficiency with Microsoft Office
• Experience with AdvancedMD preferred
• Retina or ophthalmology experience preferred but not required
• Comfortable handling multiple responsibilities in a busy medical practice
• Strong attention to detail, organization, and communication skills

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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