Manager, Design Research

** Human-Centered:
** Effectively navigates the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints that deliver meaningful, actionable insights and tracking how we influence insights-to-action.
** Business-Focused:
** Demonstrates proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for their team, partners and stakeholders
** Problem-Solving:
** Has a solid understanding of tech, data capabilities and emerging technologies and uses this knowledge to inform their work and help their cross-functional team move faster and navigate technical limitations in service of the impactful solutions
* At least 3 years of professional experience conducting user experience research in a corporate environment
* At least 5 years of experience conducting quantitative research, qualitative research, or a combination of both
* At least 4 years of experience conducting data analysis (such as: survey data, behavioral analytics, etc.)
* At least 7 years managing user experience research in a corporate environment
* At least 4 years experience working and influencing senior level executives

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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