Production Systems Engineer

Job Details

Job Location: Chase Oaks Church - 241 Legacy Drive - Plano, TX 75023

Position Type: Full Time

The Production Systems Engineer manages all production technology for Chase Oaks in terms of broadcast, integration, maintenance, troubleshooting, and more. This role includes occasional training of volunteers as well as occasionally managing contractors and part-time employees in relevant tasks. The role is primarily focused on equipment but will also serve ministries by operating equipment in certain circumstances. The Systems Engineer will manage incoming, outgoing, and stocked equipment;

track and notify the Production Director of the need to purchase expendables; and manage our asset tracking system. All Production staff work together to cross-train and spend time assisting on all manner of projects. A successful candidate is someone who has excellent communication skills, is detail-oriented, and capable of working well with changing priorities and personalities.

ESSENTIAL

JOB RESPONSIBILITIES:

• Ensure technical execution of weekend services at Legacy and En Español
• Provide remote or over-the-phone support to Campus Support/Program Coordinators
• Install, maintain, and troubleshoot broadcast video, audio, lighting, and computer equipment
• Understand and operate audio, video, and lighting equipment for live and post
• Create documentation on systems, best practices, and standards
• Manage asset tracking system
• Attend all assigned on-site and virtual meetings relevant to production and Chase Oaks Staff
• Work with Production Director to help facilitate production needs for all approved events
• Learn and develop skills in all aspects of live production and technological integration
• Set up, operate, and troubleshoot computers, sound, lighting, and video systems
• Work with Production Director around IT and equipment needs to keep a stable environment
• Be available Friday and Sundays for services
• Be available to work flexible hours based on project needs
• Be available during Christmas and/or Easter seasons for extra hours to accommodate extensive preparation and set designs
• Provide training on audio, video, lighting, and computer systems
• Have reliable transportation to travel to multiple campus locations
• Collaboratively work with Production Director to execute the vision of the church around services
• Work with Production Director to push the ministry forward in our technologies, practices and systems
• Participating in continued development of our staff culture in the Production Team

• Specific Skills / Strengths:
  Understanding of networking and infrastructure for audio, video, and lighting
• Strong ability to organize, plan and prioritize AV production workflows
• Understanding of industry standards in terms of integration and workflows
• Working knowledge of Pro Presenter functions and integrations
• Strong knowledge of Windows/MacOS operating systems and related hardware
• Professional communication skills for AVL situations with staff and volunteers
• Ability to terminate various AVL cabling (CAT, SDI, XLR, DMX)
• Understanding of video and graphic formats and ability to encode and ingest files into server systems
• Comfort with power tools, ladders, aerial lifts, and test equipment
• Strong organizational skills and attention to detail
• Ability to multi-task and work independently to complete assignments
• Excellent communication and customer service skills with Chase Oaks staff and guests
• Ability to work in a fast-moving environment; self-motivated
• Ability to handle non-routine matters and special projects
• Ability to create and utilize structures made from various materials (theatrical assets)
• Ability to use feedback as a tool for growth and maintain teamwork focus

• 5+ years of technical experience in a broadcast and/or live AVL environment or related field
• 5+ years of integration experience
• Reading technical drawings and manuals
• Experience working in a church/worship environment
• Repairing lighting fixtures
• Soldering components
• Familiarity with networking and Cisco equipment
• Familiarity with Ross Ultrix/Carbonite, Red Komodo cameras
• Familiarity with Digico Quantum, Yamaha, Dante (certification), Sennheiser…