Restaurant Technology Partner
Listed on 2025-12-20
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IT/Tech
IT Business Analyst, IT Consultant, IT Support, Data Security
The Regional Restaurant Technology Partner plays a critical role in enabling franchisees to deliver operational excellence and scale with agility. This role ensures restaurant technology solutions align to brand standards, support future AI-readiness, and enable seamless, omnichannel guest experiences. In addition to supporting market deployments, the Partner will serve as a global domain lead, helping shape innovation, vendor strategy, and best practice adoption across Pizza Hut’s restaurant tech ecosystem.
This role will support our Europe and Latin America & Caribbean regions.
- Bachelor’s degree in IT, Business, or related field (MBA preferred).
- 7+ years in restaurant, retail, or hospitality technology strategy or implementation
- Fluent Spanish speaker essential
- Expertise in restaurant systems, including POS, labour scheduling, inventory, and/or training platforms.
- Strong vendor management, cross-functional collaboration, and communication skills.
- Comfortable navigating matrixed, global organizations and influencing across levels.
Salary Range: $107,800 to $114,030 annually + bonus eligibility.
This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.
- Partner with franchisees to identify, evaluate, and implement restaurant technology solutions aligned to Pizza Hut’s growth ambitions and operational standards.
- Ensure local deployments meet global integration, data, and security standards.
- Support markets in building AI-ready foundations to enable personalized, cross-channel guest and team member experiences.
- Keep an updated record of existing market technology, technology contract expiry dates & identify gaps in current tech stack. Recommend appropriate approved vendors for the market to fill gaps or renewals.
- Act as global lead for one or more of the following restaurant tech domains:
- Training & People Technology
- POS
- Kitchen & Fleet Management
- Labor & Inventory
- Own vendor sourcing, onboarding, performance management, and escalation.
- Source "Good, Better, Best" vendor options, especially in markets where Byte-based systems are not viable.
- Build and maintain solution playbooks and go-to-market frameworks in your area of expertise.
- Serve as a strategic advisor to other regional tech partners on best-fit tools and implementation approaches.
- Collaborate with Regional Chief Digital & Technology Officers (CDTOs) and Global Ops Innovation, Digital Innovation, Labor, and Data teams.
- Ensure restaurant technology enables strategic priorities including operational efficiency, improved team member experience, and scalable data capture.
- Champion integration across restaurant systems to fuel data flow into analytics, AI, and insight engines.
- Define, promote, and update “Good, Better, Best” expectations for each domain.
- Ensure strong adoption and ROI of brand-approved systems.
- Identify and share global best practices to accelerate maturity and consistency.
- Monitor post-deployment success and advocate for upgrades or new solutions where needed.
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