Manager Domain Consulting

Job Description

As the Inside Domain Consulting Manager (iDCM), you will be the business owner and technical leader for your team of Inside Domain Consultants supporting the commercial business. This role is an evolution of the traditional Sales Engineer Manager, aligning leadership to best serve our customers by understanding their environment, providing solution guidance, and ensuring they realize the value of their investment with Palo Alto Networks.

You will partner closely with sales leadership to develop programs and drive regional revenue growth. Your expertise and mentorship will keep your team ahead of the latest cyberthreats. As the technical leader for your region’s go-to-market strategy, you will guide your team in defining innovative technical solutions that secure customers’ key business imperatives. You will be proficient in delivering executive-level presentations and discussions, evangelizing our industry leadership to establish Palo Alto Networks as the preferred cybersecurity partner for your customers.

• Recruit, hire, and develop new Inside Domain Consultants, actively building a bench of top-tier talent.
• Develop, coach, and manage your team’s performance with clear, specific, and actionable feedback.
• Define, create, and monitor individual development plans for your team members to develop into field Solutions Consultants and Domain Consultants.
• Drive a culture of excellence, collaboration, continuous learning, and a growth mindset within your team.
• Partner with sales counterparts to develop a technical strategy that accelerates growth, identifying key verticals, markets, and solutions for your region.
• Act as a business owner by driving value and solutions-selling methodologies within your team.
• Understand Palo Alto Networks’ strategy and products, serving as the technical leader for your region’s go-to-market success, quota attainment, and customer satisfaction.
• Lead and coach your team on successful technical validation efforts, including Proof of Value (POVs), to ensure technical wins.
• Supervise Technical Resource Request (TRRs) in assigned region.
• Build and leverage cross-functional relationships with Technical Assistance Center (TAC), marketing, and Professional Services (PS) to drive strategic projects.
• Act as an escalation point for pre-sales issues and collaborate with post-sales teams to ensure resolution.
• Work with product management and marketing to provide feedback on new feature requests and product improvements based on customer insights.
• Drive strategic projects to scale the technical sales motion (TSM).
• Maintain and update the Technical Engagement Process, including organizational charts and strategic processes.
• Drive team collaboration and knowledge sharing, contributing to the Commercial SE Resource Center.
• Travel as needed to engage with large accounts and high-stakes deals.

• Proven experience in a pre-sales System Engineer Manager or a similar people leadership role with a coaching-first approach. First time manager acceptable for strong internal candidates with strong coaching and business acumen.
• Deep industry knowledge of security product market trends and an awareness of Palo Alto Networks’ roadmap and technology development efforts.
• Solid understanding of and experience selling, designing, or implementing solutions in one or more of the following areas: NGFW, Network Security, SASE, CASB, Proxy, DLP, CNAPP, and/or SOC Transformation Technologies.
• Strong ability to deliver comprehensive security solutions to a diverse customer base.
• Experience in leading teams, allocating resources, and managing engagements effectively.
• Excellent communication (written and verbal) and presentation skills, with the confidence to lead sessions and present to all levels of a customer hierarchy, from technician to CIO.
• A quota-driven attitude focused on the client’s best solution by acting as a trusted advisor.
• Proficient in English.

• The compensation offered for this position will depend on qualifications, experience, and work location.
• For candidates who receive an offer at the posted level, the starting base salary + commission target is expected…