Project Manager, IT Project Manager, Cloud Computing

Project Manager – Infrastructure (Hybrid)

Location:

Plano, TX – Hybrid, 3 days onsite at the Legacy West Support Center.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price.

Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

We are seeking an experienced and detail-oriented Project Manager – Infrastructure to support and execute key initiatives within our IT Infrastructure organization. Reporting to the Program Manager – Infrastructure, this role will be responsible for coordinating and delivering infrastructure projects involving cloud, on-premises, networking, data center technologies, and enterprise platforms. The ideal candidate excels at driving project execution, managing cross-functional teams, and ensuring delivery outcomes align with program-level strategies and business needs.

• Manage end-to-end delivery of infrastructure projects within larger programs, ensuring alignment with scope, requirements, and timelines.
• Translate business and technical requirements into actionable project plans, schedules, and deliverables.
• Coordinate project resources, including internal teams, external partners, and shared services.
• Track project progress, budgets, risks, issues, and dependencies, escalating to the Program Manager as needed.
• Support initiatives such as cloud migrations, data center modernization, enterprise networking upgrades, storage initiatives, and security infrastructure enhancements.
• Prepare project documentation, including status reports, dashboards, RAID logs, and change requests.
• Facilitate effective communication across technical and non-technical stakeholders.
• Ensure cross-team alignment, drive collaboration, and help resolve conflicts to maintain project momentum.
• Identify and mitigate project risks that could impact scope, schedule, or infrastructure stability.
• Ensure projects adhere to compliance, regulatory, and security requirements.
• Support change management, operational readiness, and handoff to support teams.
• Assist in vendor coordination, contract adherence, and performance tracking.
• Champion consistent project management practices and contribute to continuous improvement within the Infrastructure PMO.

• Bachelor’s degree in information technology, Computer Science, Engineering, or related field.
• 3–5+ years of experience managing IT infrastructure projects.
• Experience delivering projects such as cloud migration, network upgrades, virtualization, data center consolidation, M365 initiatives, or disaster recovery improvements.
• Strong understanding of core IT infrastructure domains (cloud, networking, compute, storage, virtualization, security, end-user computing).
• Familiarity with ITIL, Agile, and hybrid delivery methodologies.
• Proficiency with project management tools (e.g., MS Project, Smartsheet, Jira, Confluence, Service Now).
• Excellent communication, presentation, and stakeholder management skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to work in a fast-paced, matrixed environment and manage shifting priorities.

• PMP or PRINCE2 certification
• ITIL Foundation or higher
• Agile/Scrum Master certification
• Cloud certifications (AWS, Azure, GCP)

• Passionate Learner – actively seeks to understand the business and apply new knowledge; welcomes feedback; shares learnings with teams.
• Flexible & Agile Adapter – thrives in an evolving environment; navigates ambiguity; remains calm and solutions oriented.
• Talent Builder – collaborates effectively; contributes to an inclusive, positive team culture; encourages diverse perspectives.
• Effective…