L1 Support Technician

At Compucom Staffing
, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified L1 Support Technician to join their team onsite in Plano, TX and provide walk-in and remote support to users.

• Provide Install, Move, Add, Change (IMAC), Break-Fix, and End User Support activities as required
• Stage and build systems
• Complete special projects as requested
• Follow Asset Management policy and procedure

• Good communication skills
• Good analytical and troubleshooting skills
• Strong working knowledge of MS Windows Operating Systems
• Working knowledge of MS Office and basic business applications
• iOS and Android working knowledge
• Good customer support skills
• Basic knowledge of networks, telecom, and computing
• Walk-up and remote support service experience

The hourly rate for this position is between $18.00 - $26.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

Compucom Staffing
™ is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .