Business Systems Analyst, Talent Acquisition Technology

The Staff Business Systems Analyst (BSA) bridges business needs with technology solutions, specializing in HR and talent‑acquisition platforms such as Avature and Applicant Tracking Systems (ATS). This role combines strong analytical acumen with deep technical expertise to deliver scalable, integrated systems that support Intuit’s strategic objectives. The Staff BSA leads end‑to‑end system configuration, manages upgrades and releases, and drives continuous improvement of technology solutions that enhance user experience and operational efficiency.

• Develop and document as‑is and to‑be process flows for HR and recruiting systems, identifying automation and integration opportunities.
• Partner with HR, Talent Acquisition, and IT to implement technology solutions that improve efficiency, compliance, and data quality.
• Lead end‑to‑end system configuration for Avature and ATS platforms, including workflow design, permissions, data models, forms, and integrations with downstream systems (HRIS, onboarding, and reporting).
• Manage and coordinate system upgrades, patches, and releases, ensuring minimal disruption and alignment with business objectives.
• Apply business process redesign principles, tools, and techniques to drive scalable, efficient solutions that align with organizational strategy.

• Perform detailed gap and impact analyses across Avature and ATS systems to identify areas for optimization.
• Partner with analytics and product teams to ensure relevant recruiting and HR data is available for decision‑making and performance measurement.
• Use data‑driven insights to guide configuration decisions, improve user adoption, and influence process and policy enhancements.
• Define and track success metrics (KPIs, SLAs) for recruitment system performance, reporting trends and actionable insights to stakeholders.

• Collaborate cross‑functionally with HR, TA operations, IT, and vendors to design and implement system enhancements.
• Develop and maintain documentation, functional specifications, and configuration guides for all Avature and ATS modules.
• Participate in solution testing, validation, and UAT to ensure quality and accuracy prior to release.
• Serve as the primary liaison between business stakeholders and technical teams during system upgrade cycles and release management.
• Ensure solutions are scalable, repeatable, and compliant with internal data security and privacy standards.

• Maintain hands‑on expertise in Avature configuration, workflows, templates, reports, dashboards, integrations, and automation.
• Evaluate and implement new ATS capabilities, plug‑ins, and integration enhancements in collaboration with internal IT and vendor partners.
• Lead release planning, coordinating testing, deployment, and post‑implementation validation.
• Contribute to enterprise technology roadmaps, identifying dependencies, risks, and long‑term system improvement opportunities.
• Recommend and document best practices for change management, configuration control, and release governance.

• Act as the system SME for Avature and ATS platforms, advising business partners on optimization strategies and future‑state design.
• Mentor junior analysts and serve as a thought leader on HR technology trends and process automation.
• Communicate effectively with stakeholders at all levels, translating complex technical concepts into clear business outcomes.
• Lead initiatives that align recruiting technology investments with Intuit’s broader talent and operational strategies.

• Bachelor’s degree in Information Systems, Business, Computer Science, or related field.
• 8+ years of experience in business systems analysis, with 3+ years of hands‑on configuration and administration of Avature or other ATS platforms (e.g., Workday, Greenhouse, iCIMS).
• Proven experience managing system upgrades, release cycles, and integrations with HRIS or data platforms.
• Strong understanding of SDLC, Agile methodologies, and release management practices.
• Expertise in process documentation, data analysis, and…