Integration Platform Operations Manager

Integration Platform Operations Manager

Hyundai Capital America

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach.

We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups.

Together, we strive to be the leader in financing freedom of movement.

• Medical, Dental and Vision plans that include no-cost and low-cost plan options
• Immediate 401(k) matching and vesting
• Vehicle purchase and lease discounts plus monthly vehicle allowances
• Paid Volunteer Time Off with company donation to a charity of your choice
• Tuition reimbursement

• Own and govern integration platforms (TIBCO, Control‑M, Informatica) including operational lifecycle management, SLA adherence, performance tuning, capacity planning, and standardization of integration frameworks and patterns.
• Oversee API, middleware, and data integration operations, managing TIBCO BW/BWCE/Mashery environments, Informatica ETL pipelines, and Control‑M job scheduling (dependencies, calendars, throughput, job failure management).
• Lead daily operational support (L1/L2/L3) across ESB, ETL, and scheduling platforms—driving incident management, RCA, ITIL compliance (Change/Incident/Problem/Release), audit/security readiness, and planning for go‑lives, deployments, and hypercare.
• Drive monitoring, observability, and SRE practices by implementing Dynatrace/Prometheus/Grafana dashboards, automating alerting and runbooks, reducing MTTR, and improving reliability and platform health.
• Ensure platform security and compliance, managing RBAC, OAuth/mTLS, cert/token rotation, vulnerability remediation, patching, platform hardening, and adherence to Info Sec and regulatory controls.
• Provide release, environment, and stakeholder leadership, overseeing CI/CD workflows, configuration management, HA/DR planning, vendor coordination, cross‑team collaboration, and maintaining operational documentation, reports, and governance artifacts.

• Minimum 5‑7 years’ progressive experience supporting, operating, or administering enterprise integration platforms such as TIBCO Business Works/BWCE, EMS, Mashery/API Gateway, or similar middleware.
• Operational experience with Informatica Power Center, IICS/IDMC, or equivalent ETL platforms.
• Background in ETL job tuning, workflow troubleshooting, repository management, and migration support.
• Experience with monitoring tools like Dynatrace, Logstash, Kibana, Splunk, Prometheus/Grafana, or similar.
• Experience in managing outsourced vendor for operations related tasks.
• Automotive or financial services industries preferred.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related technical field.
• Master’s degree preferred.
• ITIL Foundation certification preferred.
• Relevant platform certifications (TIBCO, Informatica, Control‑M, Cloud) are a plus.
• Strong expertise with TIBCO Business Works/BWCE, EMS, Mashery/API Gateway, and enterprise integration patterns.
• Hands‑on experience with Informatica Power Center and/or IICS/IDMC for ETL.
• Solid experience with Control‑M job scheduling, workload automation, dependency modeling, and SLA optimization.
• Exposure to Docker, Kubernetes, Open Shift, or containerized integration deployments.
• Proven experience leading L1/L2/L3 operational and engineering teams in a 24×7 environment.
• Proven skills in ITIL processes…