Sr Manager, Enterprise Systems

About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting‑edge solutions to global clients across both public and private sectors.

Location: Plano, TX

Summary: The Enterprise Systems Manager provides strategic direction and operational oversight for a diverse portfolio of enterprise compute, storage, and related technologies. This includes both on‑premises data centers and cloud infrastructure, with a commitment to ensuring high availability and 24/7 operational excellence. The position involves leading and directing multiple teams tasked with the architectural design, implementation, and maintenance of scalable and resilient systems.

Additionally, it encompasses the integration, optimization, and operational management of these environments, as well as the administration of servers and storage to guarantee optimal performance and security.

This role oversees identity and access management, system monitoring, and continuous improvement initiatives. It ensures the development and execution of effective disaster recovery plans for their respective areas. The position also includes leading and mentoring team members, collaborating with project management, implementing security protocols and compliance standards, managing vendor relationships and budgets, and driving the adoption of advanced automation solutions to streamline operations and enhance efficiency.

• Manage and approve the engineering efforts for building and maintaining the overall architecture of enterprise systems, including IT infrastructure, servers and storage, applications integration, databases, and network solutions integration, ensuring scalability and resiliency while aligning with business goals and industry standards.
• Oversee the teams responsible for integration, optimization, and operational management of multiple data centers, ensuring optimal performance and uptime.
• Manage the teams responsible for cloud infrastructure and services, ensuring seamless integration with on‑premises systems and optimal performance.
• Supervise the teams responsible for the administration of enterprise systems, including servers and storage, ensuring systems are configured, maintained, and monitored for optimal performance and security. Implement best practices for system upgrades, patch management, and troubleshooting.
• Develop and enforce Standard Operating Procedures (SOPs) for system usage and data protection.
• Guide the identity and access management (IAM) team to ensure policies and procedures deliver secure access to systems, data, directory services, multi‑factor authentication, and single sign‑on.
• Maintain system performance and availability monitoring using key metrics and continuous process improvements to enhance efficiency and reliability. Regularly report on performance metrics to stakeholders.
• Oversee and manage licenses and their corresponding contracts for foundational infrastructure systems directly under your purview, encompassing operating systems, productivity suites, relevant cloud subscriptions, virtualization environments, and other critical software such as application runtimes and backup systems. This includes ensuring compliance and optimizing usage.
• Ensure timely procurement, implementation, and lifecycle management of server and storage infrastructure environments to meet performance, high availability, capacity, security, compliance, and business continuity requirements.
• Ensure mature disaster recovery plans to deliver business continuity in the event of system failure or other emergencies.
• Lead and mentor a team of IT professionals, providing guidance, training, and support to ensure high performance and professional growth.
• Coordinate with IT’s Project Management Organization to plan, execute, and oversee data center and cloud projects, including upgrades, migrations, and…