Healthcare Software Implementation Business Analyst

Healthcare Software Implementation Business Analyst

Our client is seeking a Healthcare Implementation Business Analyst to play a critical role in the successful delivery of a highly visible SaaS implementation initiative. This role will serve as the primary requirements authority and documentation owner, working in close partnership with Project Managers, Engineering, Product, and Client Stakeholders.

The Business Analyst is responsible for ensuring what is being built is correct, compliant, feasible, and fully understood before and during execution. The ideal candidate brings prior experience in the healthcare payer domain, thrives in complex implementation environments, and operates with a consultative, product-owner mindset.

This individual will be the sole BA on the project, supporting Project Managers and senior leadership visibility, weekly executive meetings, and closely scrutinized deliverables.

• Plano, TX – 3 days onsite / 2 days remote – weekly

• Up to $100K salary + bonus
• No work visa sponsorship available; no C2C, thank you

• 401(k) with 4% Company Match
• Medical, Dental, Vision, HSA/FSA, Fitness Reimbursement
• Company-paid life insurance, short-term/long-term disability
• Generous PTO, paid holidays

• Lead requirements discovery through stakeholder interviews, workshops, and discovery sessions
• Synthesize business needs into clear, detailed, and compliance-ready Business Requirements Documents (BRDs)
• Ensure requirements documentation can withstand regulatory, audit, and compliance review
• Translate requirements into epics, user stories, and acceptance criteria, maintaining traceability throughout the lifecycle
• Continuously validate requirements to ensure completeness, feasibility, and alignment with business objectives
• Act as the primary bridge between engineering, product, project management, and client stakeholders
• Confidently challenge assumptions on both the business and engineering sides
• Identify gaps, risks, dependencies, and unintended consequences early (“think around corners”)
• Offer alternative solutions, improvements, and best-practice recommendations
• Ensure technical teams clearly understand business intent and constraints
• Partner closely with Project Managers to ensure clarity of scope, requirements, and dependencies
• Provide PMs with the documentation and insights needed to effectively lead project and executive meetings
• Support system configuration, integrations, data exchanges, and testing phases from a requirements perspective
• Participate in workflow mapping, gap analysis, and solution validation
• Maintain strong follow-up discipline to ensure open items are resolved and documented
• Participate in weekly senior leadership meetings, confidently speaking to requirements, risks, and solution readiness
• Present documentation, decisions, and trade-offs clearly to technical and non-technical audiences

• 8+ years of experience as a Business Analyst
• 2+ years within the healthcare domain (ideally healthcare payer-side implementations); strong understanding of healthcare compliance and regulatory requirements
• Proven experience on large-scale, complex SaaS implementation projects
• Strong background producing high-quality, compliant BRDs
• Experience working in Agile or hybrid Agile environments, including epics and user stories
• Ability to dig deeply into requirements, ask probing questions, and identify risks early
• Comfort operating in high-visibility, executive-facing projects

The ideal candidate is comfortable discussing how systems exchange data, understands integration patterns, and can translate technical constraints into business language without confusion. This role is not hands‑on engineering, but requires strong fluency in healthcare administrative technology, including:

• SaaS-based healthcare platforms
• Data exchanges, integrations, and workflows
• SFTP processes
• APIs and file-based data transfers
• Common healthcare data formats and text files

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