Sr. Director, Supply Chain Innovation

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers.

The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco‑conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co‑Prosperity

Role And Responsibilities

Senior Director of Supply Chain Innovation under Business Innovation division is responsible for developing and executing the company’s supply chain strategy aligned with organizational goals and objectives. This role will lead end‑to‑end supply chain transformation by identifying, developing and scaling innovative technologies and processes that enhance visibility, efficiency, and data‑driven decision‑making. This role will lead a team of project managers and analytics team, and report directly to the division head.

Lead

end‑to‑end supply chain innovation strategy

• Drive long‑term innovation roadmap across planning, fulfillment, logistics, data visibility, and customer experience. Identify emerging technologies (AI, ML, digital twins, IoT, blockchain) and convert them into executable programs with measurable ROI.

Architect and deliver AI‑enabled supply chain solutions

• Own scoping, planning, and implementation of AI/ML initiatives such as predictive forecasting, anomaly detection, automated reporting, and decision‑support tools. Partner with head office AI team and SEA business teams through the process to identify and implement best solution.

Manage cross‑functional PMO and large‑scale program execution

• Oversee program governance, prioritization, timelines, risk mitigation, and stakeholder alignment for multi‑million‑dollar initiatives. Direct PMO teams to ensure portfolio transparency, KPI tracking, and delivery excellence across operations.

Develop and manage strategic partnerships and external innovation pipelines

• Evaluate and negotiate engagements with technology vendors, consulting firms, automation providers, and research partners. Own contracts, SOWs, performance metrics, and co‑innovation pilot programs to accelerate transformation.

Drive executive communication and enterprise‑wide alignment

• Present insights, proposals, business cases, and progress updates to C‑suite and global stakeholders. Translate complex technical concepts into actionable decisions, securing buy‑in and funding for next‑generation capabilities.
• We are seeking someone who will challenge the status quo in search of new processes, ideas, technology to deliver on growth and improve competitive position. This person will generate innovative ideas and solutions to meet and exceed customer experience and drive margin, and present key findings from data analysis to support internal and customer groups.

Minimum Qualifications

• 14 years’ experience in strategy, consulting, supply chain analysis/optimization, financial modeling, and/or process creation & redesign.
• Bachelor’s degree required; MBA is a plus.
• People management experience as a team/project leader.
• Proven experience facilitating the execution of key supply chain projects or other projects.
• Critically evaluate complex problems, provide clear and concise recommendations.
• Advanced problem‑solving skills with the ability to work cross‑functionally to resolve issues and generate results among potentially conflicting constituencies.

Preferred Qualifications

• Strong analytical abilities to analyze business performance around supply chain challenges.
• High‑level of confidence, integrity, enthusiasm,…