Senior Technical Program Manager

Overview

WHO WE ARE :

Beyondsoft Consulting, Inc. is a leading technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. For the past 25+ years we have been providing a broad range of high-quality IT services, including staff augmentation, business process outsourcing, custom software solutions, test automation, digital enablement, and other software engineering and digital transformation services.

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to .

JOB OVERVIEW : We are looking for a seasoned Client Solutions Leader with a strong background in technology project management and a knack for agile methodologies. The ideal candidate will have a proven track record of leading complex digital initiatives from conception to implementation, optimizing processes, and fostering client success.

JOB RESPONSIBILITIES :

• Analyze client IT ecosystems and business processes to uncover improvement areas and quantify benefits.
• Devise and present clear, actionable strategies for enhancing client performance, profitability, and efficiency.
• Partner with clients and cross-functional teams to fully grasp business goals and challenges, ensuring tailored solutions.
• Architect and implement systems and business processes that streamline operations and amplify productivity.
• Spearhead project management efforts, guaranteeing timely, within-scope, and budget-compliant delivery.
• Conduct workshops and training to spearhead organizational change and progress.
• Cultivate and sustain relationships with clients and internal teams, underpinning a collaborative partnership.
• Synthesize insights on digital trends, especially in cloud computing, providing clients with competitive edge opportunities.
• Measure, refine, and optimize the impact of deployed strategies, ensuring lasting benefits.
• Act as a mentor, developing talent within the team, and fostering a culture of excellence, innovation, and high-performance.
• Perform additional duties as assigned.

JOB QUALIFICATIONS :

• Bachelor's degree in Computer Science, Engineering, or a related field is required
• 3+ years’ experience working for top-tier consulting firms (e.g., McKinsey, Bain, BCG, Deloitte, EY, PwC, KPMG)
• Over 10 years of relevant professional background, with at least 5 years in the management of large, complex, cross-functional projects.
• Demonstrable success in projects using Agile methodologies, with a minimum of 3 years as a Scrum Master on enterprise-level application development projects.
• Certification as an AWS Certified Cloud Practitioner
• Certification as a Scrum Master or equivalent is preferred.
• Exceptional program / project management skills, with experience in platform operations, digital marketing, SaaS / PaaS, and / or cloud products are highly desirable.
• Track record of leading technology implementation and process improvement initiatives.
• Strategic planning, risk management, and change management expertise.
• Ability to create detailed project plans with clear milestones, timelines, risk assessments, and mitigation strategies, including resource and budget planning.
• Strong analytical, planning, and organizational skills, capable of juggling multiple priorities and driving toward timely completion.
• Willingness and ability to be hands-on, directly managing projects when necessary.
• Excellent oral and written communication skills, adept at engaging with all company levels, including executive stakeholders.
• Exceptional leadership and interpersonal skills, including mentoring, coaching, collaboration, and team building.
• Creative problem-solving approach, detail-oriented yet able to maintain a strategic, “big picture” perspective.
• Independence in work ethic, with an initiative-driven approach to contribute proactively.
• Experience in managing people and working in a matrixed environment.
• Demonstrated expertise in overseeing and coordinating delivery models across offshore, nearshore, and onshore locations.
• Demonstrated high emotional intelligence (EQ), capable of navigating complex client relationships with sensitivity and acumen, and adept at building consensus and fostering an environment of…