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Technical Support Cybersecurity

Senior USG Security Support Engineer

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Palo Alto Networks
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Technical Support, Cybersecurity
Job Description & How to Apply Below
A leading cybersecurity firm in Plano, Texas is seeking a Customer Technical Support Specialist to assist Public Sector customers with advanced-level technical issues. The role demands expertise in network security, effective communication with stakeholders, and the ability to troubleshoot complex network environments. You will be responsible for resolving customer inquiries, providing tailored solutions, and ensuring documentation integrity throughout the support case lifecycle.

This is a full-time position requiring U.S. citizenship and involves swing shift work hours.
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Position Requirements
10+ Years work experience
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