Manager, Engineering - End User Services

Overview

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to home ownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.

• Lead and manage Workspace ONE lifecycle including UEM, Access, and Intelligence.
• Mentor and guide a team of engineers and administrators.
• Ensure integration with identity providers, corporate networks, and third-party applications.
• Maintain device compliance and security across mobile, desktop, and virtual endpoints.
• Collaborate with security, networking, and application teams to ensure consistent user experiences.
• Drive automation and analytics using Workspace ONE Intelligence, Power Shell, Bash, and APIs.
• Create and maintain technical documentation, SOPs, and policies.
• Monitor and optimize performance, cost, and user satisfaction.
• Stay current on Omnissa and industry best practices and recommend improvements.
• Uphold data integrity and precision in Workspace ONE deployment and usage.

• Minimum Required Experiences:
• 6 years managing digital workspace platforms.
• 2+ years hands-on experience with Workspace ONE.
• Strong understanding of UEM, MDM, MAM, Identity Management, SSO, and Conditional Access.
• Experience managing macOS, Windows 11, iOS, and Android devices.

• Desired Experiences:
• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience).
• Experience with scripting, API integration, and automation.

• Skilled in Workspace ONE platform components (UEM, Access, Intelligence).
• Proficient in scripting languages (Power Shell, Bash) and API usage.
• Strong understanding of endpoint security and compliance frameworks.
• Ability to lead cross-functional collaboration and mentor junior staff.
• Capable of creating and maintaining technical documentation and SOPs.

#LI-Hybrid

Compensation: $,000

• Education:
  
  Bachelor s Level Degree (Required)

The future is what you make it to be. Discover compelling opportunities at

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company.

If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form .

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee s physical, mental, emotional, and financial well-being.

See more here .

Requisition compensation:

152000

to

205000

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at