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IT Support Technical Support

Senior Technical Support Engineer & Mentor - Call Center

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Aventiv Technologies
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 23.93 - 27.28 USD Hourly USD 23.93 27.28 HOUR
Job Description & How to Apply Below
A technology services provider is looking for an experienced Technical Support Technician III to provide expert technical support and assist in mentoring lower-level technicians. You will document trouble tickets, resolve customer issues, and maintain SLAs. Candidates should have 6-9 years of experience in a technical support environment and strong knowledge of telecommunications technologies. The role offers a competitive salary range starting from $23.93 to $27.28 per hour, along with benefits including health insurance and 401(k).
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Position Requirements
10+ Years work experience
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