Manager Software Engineering

Job Summary

We are seeking a highly experienced Manager of Software Engineering to lead our talented Identity team. In this role, you will own and drive the evolution of our customer-facing identity solution, built on the Okta platform. The ideal candidate possesses a strong technical background in service-based architectures and Identity and Access Management (IAM), along with outstanding leadership skills and a passion for delivering secure and seamless software.

You will be responsible for the identity technology roadmap, collaborating with cross-functional teams to ensure the delivery of high-quality authentication and authorization services that meet the needs of our customers and business objectives.

• Lead effective brainstorming sessions to generate innovative ideas and solutions
• Drive multi-scrum technology feasibility, delivery, and quality in partnership with product and design teams
• Establish and gain acceptance for technology roadmaps aligned with product roadmaps
• Establish and gain acceptance for technical solutions, serving as a go-to expert for specific capabilities
• Articulate technology vision, principles, and roadmaps to diverse audiences, tailoring communication appropriately
• Achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making
• Effectively and respectfully drive technical team interactions, persuasively influencing architecture, software design, implementation, and incident recovery
• Thoroughly vet and refine requirements to clearly articulate their intent
• Establish clear cost and time commitments to stakeholders, ensuring they are met with assistance
• Consistently communicate with stakeholders about expectations
• Build, lead, and improve a successful team of software engineers
• Feedback and Development :
  Provide candid and empathetic feedback across all levels, fostering a culture of growth and development
• Proactively build strong relationships with product, design, and business / operations counterparts within and across teams
• Articulate the financial benefits and costs of capabilities, incorporating this information into decision-making
• Adhere to regulatory and corporate policy obligations, ensuring compliance without relying on other technologists

• Bachelor's Degree in Computer Science or a related field
• Minimum of seven years of professional software development experience, including 3+ years in a leadership role
• Proven, hands‑on experience designing and implementing solutions using the Okta platform, including its APIs, Universal Directory, authentication policies, and lifecycle management features (e.g. Workflows, Hooks)
• Strong architectural understanding of Customer Identity and Access Management (CIAM) systems, covering topics like user registration flows, social login, progressive profiling, and consent management
• Deep knowledge of modern security practices and their implementation, such as Multi‑Factor Authentication (MFA), adaptive authentication, passwordless flows (e.g. Web Authn / FIDO2), and secure session management
• Experience in at least one modern programming language (e.g. Java, Go, Python, Node.js) and a strong grasp of how to integrate identity services into custom applications and APIs using SDKs and web standards
• Experience owning the operational health of a critical, 24 / 7 service, including defining monitoring and service‑level objectives (SLOs), managing incident response, and serving as an escalation point in partnership with SRE or Operations teams
• Strong technical background in relevant technologies (e.g. Okta, Go, Java, cloud platforms, CI / CD)
• Proven ability to lead and inspire engineering teams, foster collaboration, and drive results
• Excellent verbal and written communication skills, with the ability to tailor communication to different audiences
• Strong analytical and problem‑solving skills, with a focus on finding creative solutions to complex challenges
• Experience managing software development projects, including scoping, planning, and execution
• Experience working in an Agile development environment

At Optimum, we're fueled by our four core pillars :
Taking Ownership,…