QA Tester

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This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$45.00/hr - $50.00/hr

Direct message the job poster from Collabera.

Duration: 7-8 Months (With Possible Extension)

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term disability insurance
• Short-term disability insurance
• Paid parking/public transportation
• Paid time, paid sick and safe time
• Hours of paid vacation time
• Weeks of paid parental leave
• Paid holidays annually (as applicable)

Must Have

Qualifications:

Hands on testing with Service Now. Automation and Service Now Certificates are required. Preferred:
JavaScript, Python, or Selenium. Development experience would also be nice to have.

Client: Financial Services

Job Title: QA Tester

Location: Mclean, VA and Plano, TX

Duration: 7-8 Months (With Possible Extension)

Pay Range: $45/hr to $50/hr

• Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" Service Now solutions.
• This role requires solid understanding of Service Now platform behaviors, modules, ACLs, flows, and integration testing.

• Develop, document and maintain the test data, data validation, end-to-end testing flows. Design, develop, and maintain automated test scripts using Service Now ATF.
• Create test cases based on functional and technical requirements.
• Collaborate with developers, business analysts, and QA teams to validate functionality. Analyze test results and report defects in a timely manner.
• Participate in daily stand-ups, sprint planning, and other Agile ceremonies.
• Ensure high quality and performance of the Service Now platform across ITSM, HRSD, CSM, or other modules.
• Develop reusable test templates for future automation initiatives.
• Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules.
• Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
• Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
• Conduct regression testing using ATF across Service Now upgrades/releases.
• Perform cross-browser testing and end-to-end user journey validation with external apps. Test REST/SOAP integrations and external data flows.

• 5-8+ years of QA experience.
• 3+ years of hands‑on Service Now ATF testing (with focus on IRM/GRC). Strong automation experience (Selenium).
• Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
• Hands‑on with tables, ACLs, flows, update sets, APIs, business rules. 3+ years validating platform UI, Service Portal, Workspace UX.
• Strong analytical, debugging, and communication skills. 2+ years’ experience with Agile/Scrum methodologies.
• Knowledge of test planning, test case creation, and defect management.
• Proficient in identifying automation opportunities within the Service Now ecosystem.

• Service Now certifications (CSA, CIS‑Risk, CIS‑GRC, ATF). CI/CD experience (Git Hub/Jenkins/Azure Dev Ops).
• Experience with domain-separated instances.
• Prior experience in large-scale Service Now implementation projects. Scripting experience with Python, JavaScript, etc.

Seniority level: Entry level

Employment type: Contract

Job function: Quality Assurance

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