Site Reliability Engineer; SRE strong Middleware expertise

Site Reliability Engineer (SRE) with strong Middleware expertise

Location: Plano, TX (5 Days onsite & 24x7 Rotational)

Shift: Rotational (Shift 1 (8 AM - 5 PM), Shift 2 (4 PM - 1 AM), Shift 3 (12 AM - 9 AM)) also on weekend based upon Roaster

Duration: Long Term

Job Description:

• Design, operate, and continuously improve highly available, secure, and scalable enterprise platforms
• Apply SRE principles including automation, observability, SLIs/SLOs, error budgets, and incident reduction
• Partner with application, infrastructure, security, and Dev Ops teams to ensure platform reliability
• Drive automation, standardization, and operational excellence.

Key Responsibilities:

• Define, implement, and track SLIs, SLOs, and error budgets for middleware and platform services
• Drive MTTR reduction, availability improvements, and operational resilience
• Lead incident response, root cause analysis (RCA), and post-incident reviews
• Implement proactive monitoring and alerting to reduce noise and prevent outages

Middleware Platform Engineering:

• Administer and support enterprise middleware platforms, including:
• Oracle Web Logic
• Apache, NGINX
• Java application servers and JVM-based services
• Perform patching, upgrades, configuration tuning, and capacity planning
• Manage certificates, keystores, trust stores, and TLS configurations
• Ensure platform security, compliance, and performance standards

Observability & Monitoring:

• Design and maintain end-to-end observability using tools such as:
• Dynatrace
• ELK / Kibana
• Splunk (or equivalent)
• Build executive and operational dashboards for real-time health visibility
• Reduce alert fatigue through smart alerting, thresholds, and suppression
• Monitor JVM metrics, GC behavior, thread utilization, and API performance
• Develop automation and self-healing solutions using:
• Shell scripting
• Python
• Ansible
• Terraform or similar tools

Automate routine operational tasks (restarts, validations, health checks)

Enable CI/CD-friendly middleware deployments and configuration management

Standardize environments across Dev, QA, and Prod

Cloud, Containers & Modern Platforms:

• Support middleware workloads on:
• Public or hybrid cloud environments (AWS, Azure, GCP)
• Integrate platform reliability into containerized and microservices architectures
• Collaborate with Dev Ops teams on deployment pipelines and release strategies
• Act as a reliability advisor to application and development teams
• Partner with Unix/Linux, Database, Network, and Security teams
• Provide mentoring, documentation, and best-practice guidance
• Participate in on-call rotations and production support leadership

Required

Skills & Experience:

Technical

Skills:

• 5+ years of experience in Middleware / Platform Operations / SRE
• Strong expertise in Web Logic, Java middleware, Apache, and NGINX
• Hands-on experience with observability platforms (Dynatrace, ELK, Splunk)
• Solid understanding of Linux/Unix systems and networking fundamentals
• Experience with API platforms (Apigee preferred)
• Strong automation and scripting skills (Shell, Python, Ansible, Terraform)
• Experience with Kubernetes/Open Shift and containerized workloads

SRE & Operational Excellence:

• Practical experience implementing SRE principles in production
• Strong troubleshooting skills (thread dumps, heap analysis, GC logs)
• Experience with incident management, RCA, and change management
• Ability to balance reliability with delivery velocity

Nice-to-Have:

• Experience with cloud-native architectures and service meshes
• Knowledge of IAM and security integrations (OAuth, SAML, mTLS)
• Exposure to CI/CD tools (Jenkins, Git Hub Actions, Git Lab CI)

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Information Technology

Industries: Software Development

Referrals increase your chances of interviewing at Smart IT Frame LLC by 2x