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Senior QA Engineer
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-01-06
Listing for:
Collabera
Full Time
position Listed on 2026-01-06
Job specializations:
-
IT/Tech
IT QA Tester / Automation, Systems Analyst
Job Description & How to Apply Below
Contract:
Plano, Texas, US
Salary Range: 50.00 - 53.00 | Per Hour
Job Code: 366545
End Date:
Days Left: 28 days, 3 hours left
Apply
Position Details:
Client :
Finance & Banking
Job Title:
Senior QA Engineer - Service Now
Location:
McLean, VA/ Plano, TX (Onsite)
Duration: 9 months + Possible Extension
Start : ASAP!
Pay-rate : $50-$53/hr
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Overview:
The Senior QA Engineer will join the Enterprise Risk Management Technologies Team and be responsible for manual and automated testing of Service Now out-of-the-box configurations and integrations. This role requires deep hands-on expertise with Service Now ATF, strong automation skills, and solid understanding of IRM/GRC modules, platform behaviors, and integrations.
Key Responsibilities:
- Design, develop, and maintain automated test scripts using Service Now ATF
- Develop and maintain test data, validation rules, and end-to-end test flows
- Create test cases based on functional and technical requirements
- Execute manual and automated testing across Service Now modules (IRM/GRC focus)
- Perform regression testing during Service Now upgrades and releases
- Validate configuration changes including tables, ACLs, business rules, flows, UI policies, and update sets
- Test REST/SOAP integrations and external data flows
- Conduct cross-browser testing and end-to-end user journey validation
- Validate controls, risks, issues, assessments, workflows, and compliance frameworks
- Collaborate with developers, business analysts, and QA teams in Agile/Scrum environments
- Analyze test results, log defects, and ensure timely resolution
- Develop reusable automation templates for future initiatives
- 5-8+ years of QA experience
- 3+ years of hands-on Service Now ATF testing, with strong focus on IRM/GRC
- Strong automation testing experience (Selenium required)
- Deep understanding of IRM/GRC processes, risk scoring, assessments, SOX, and compliance workflows
- Hands-on experience with Service Now tables, ACLs, flows, APIs, update sets, and business rules
- 3+ years testing Service Now UI, Service Portal, and Workspace UX
- Experience with integration testing and external system validation
- 2+ years working in Agile/Scrum environments
- Strong analytical, debugging, and communication skills
- Proficient in test planning, test case creation, and defect management
- Service Now certifications (CSA, CIS-Risk, CIS-GRC, ATF)
- CI/CD experience (Git Hub, Jenkins, Azure Dev Ops)
- Experience with domain-separated Service Now instances
- Prior involvement in large-scale Service Now implementations
- Scripting experience with JavaScript, Python, or similar languages
- Service Now ATF testing
- Selenium
- Recruiter
- Phone
- Sarayu Gangula
Position Requirements
10+ Years
work experience
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