Sr. Manager, Master Data Management

Senior Technology Manager – Master Data Management

Location:

Richmond, VA

The Senior Technology Manager for Master Data Management leads a high‑performing engineering team that builds scalable, high‑quality data products to support Car Max’s customer experience mission.

• Prioritize objectives and provide a holistic approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations.
• Deliver on commitments by being results focused while efficiently leveraging team talent.
• Think strategically – identify goals for the team while working to remove impediments.
• Evaluate root cause to multi‑layer problems and identify impacts beyond the immediate team/department. Break down complex plan into digestible and manageable action plans.

• Persuasive and influential communicator – able to explain complex or intangible concepts to stakeholders at all levels.
• Communicate the vision to executive management while also providing guidance for the team to support the strategic direction.
• Leverages a balanced network across various levels to influence.
• Partner with business stakeholders, peer groups, the IT management team, and key associates to get buy‑in on strategic efforts.

• Lead and empower a team of Engineers with varying levels of experience.
• Demonstrate the ability to connect the daily work to the organizational vision and inspire the team to contribute by sharing the “why.”
• Attract, recruit, retain and coach a strong team of skilled and engaged associates.
• Create clear role expectations and develop associates to reach their full potential – understand their goals and needs, partner in their development, provide advice, feedback, training, and advocacy.
• Drive associate engagement while leading through other leaders where necessary.

• Integration patterns including REST APIs, Eventing, Bulk Uploads.
• Dev Ops practices and culture.
• Dual‑Track Agile.
• While this role is not “hands on keyboard,” we challenge our Sr. Managers to remain curious of innovative technology while also broadening their knowledge of Car Max functional areas.

• Passionate about information technology, data management, and data pipelines.
• Persuasive communicator – able to explain complex or intangible concepts to stakeholders at all levels.
• Good listener – weighs input from multiple perspectives when forming opinions and recommendations.
• Collaborative and team‑oriented work approach.
• Experience gaining buy‑in among a large, diverse group of stakeholders.
• Experience managing, training and mentoring others in software and data engineering.
• Able to easily motivate and inspire team members, peers, stakeholders, and executives.
• Innovative; thinks beyond boundaries.
• Analytical; solves problems at root cause and prioritizes effectively.
• Continuous learner and improvement mentality; never satisfied.
• Comfortable speaking to large audiences and executives.
• Flexible and open‑minded; proactively seeks input from others.
• Entrepreneurial drive and spirit; enjoys working in a fast‑paced environment.
• Handles constructive criticism with ease; adapts easily and efficiently to change.

• BS degree in Computer Science or Engineering.
• 7+ years of experience in Information Technology with 5+ years of Technology development and implementation.
• 5+ years of experience managing direct reports.
• 5+ years of experience required leading software projects leveraging Agile practices.
• Experience with any MDM tool like Reltio/Informatica/Microsoft Dynamics etc. preferred.
• Understanding of Data Governance/Data stewardship concepts.
• Experience with building a customer 360 solution and/or Product Information System a plus.

Applicants must be currently authorized to work in the United States on a full‑time basis. Sponsorship will not be considered for this specific role.

This role will be based out of one of the following locations and have a Hybrid work arrangement:
Richmond, VA – Technology Innovation Center.

Car Max disrupted the auto industry by delivering the honest, transparent and…