Cybersecurity Technical Support Engineer
Listed on 2026-10-07
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IT/Tech
IT Support, Cybersecurity, Technical Support, Network Security
Palo Alto Networks, Inc. in Plano, TX is seeking a dynamic Technical Support Engineer to help customers diagnose post-sales challenges in cybersecurity.
You will apply structured troubleshooting and collaborate with engineering to resolve issues, while building a practical understanding of each customer’s tech environment. You will address escalations with clear communication, document steps for future cases, and leverage AI-powered tools to accelerate root-cause analysis and knowledge sharing
This is a strong opportunity to take on the Cybersecurity Technical Support Engineer role at Palo Alto Networks, Inc.
Learn more about the Cybersecurity Technical Support Engineer role in the description above.
We appreciate your interest in this position.
Join Palo Alto Networks, Inc. and contribute to our ongoing work.
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