Tools Engineer L3​/OpsRamp

Job :
Plano , TX

Employment Type:

1099, C2CCompany: SRI Tech Solutions

Title:

Tools Engineer L3/Ops Ramp Duration :
Contract Location :
Plano Texas (Day1 onsite)
Minimum of 5 years of hands-on experience in Ops Ramp design, implementation and integration with 3rd party solutions

Collects, generates, or helps refine high level requirements / use cases and creates implementation strategy, acceptance criteria (with input from the customer)
Work with different engineering teams across the organization in order to determine scope for monitoring & event management solution designs and provide implementation roadmap

Experience in monitoring database systems, Understand and manage systems upgrade path, scaling and automate routine tasks.

Recommend best practice for configuration management for all Ops Ramp components.

Responsible for the formation and implementation of Ops Ramp Solution standards, practices, Automations and procedures that best fits for an enterprise infrastructure.

Should have good experience in Design, development, and implementation of IT Operations monitoring solutions with integration into other ITSM applications

Design integration workflows using Ops Ramp Platform.

Experience with REST and SOAP web services and use of connectors for integration.

Solid understanding of integration design patterns, SOA/EAI best practices

Ability to troubleshoot Ops Ramp (debuggers / flow analyzers) deployment issues

Knowledge in using J2EE, XML, XSLT, JMS, JSON, SQL, Python, NodeJSExpertise in configuring Dynamic Applications, Business Services, Dashboard & Reports Hands on experience in infrastructure discovery through Ops Ramp platform and onboarding the Server infrastructure on to Ops Ramp platform.

Experience in System Administration Experience in monitoring Agent installation, Silo configuration and management

Experience in event management functionality. Netcool Omnibus / Moogsoft / Splunk / MF Ops Bridge and other event management tools are added advantage.

Experience in integration with Service Management tools like Service Now, BMC Remedy Knowledge in third party discovery tools like Service Now and BMC discovery is an added advantage.

Strong understanding of Infrastructure network concepts and protocols.

Experience in remediation of discovery and monitoring issues in the infrastructure

Good analytical , problem solving, logical thinking. Standby support during non-office hour is  with support teams in resolving issues. Working with Vendor in updating the Patches, fixes, and version upgrades

Interested to work in multi skilled environment and adapted to learn new technologies that supports any Enterprise Infrastructure Customer facing experience is a mustSRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.