Cybersecurity Technical Support Engineer – AI-Driven Troubleshooting
Listed on 2026-10-12
-
IT/Tech
IT Support, Cybersecurity, Technical Support, Network Security
Palo Alto Networks in Plano, TX is seeking a dynamic Technical Support Engineer to assist customers with post‑sales technical challenges in cybersecurity. You will diagnose issues, apply troubleshooting frameworks, and communicate clearly with customers and engineering teams to drive timely resolutions.
You will own cases from start to finish, replicate lab scenarios, document findings, and collaborate with cross‑functional teams to report defects and improve products.
We are seeking a motivated Cybersecurity Technical Support Engineer – AI-Driven Troubleshooting to join Palo Alto Networks in Plano, TX, United States.
Our organisation is growing, and we are hiring a Cybersecurity Technical Support Engineer – AI-Driven Troubleshooting in Plano, TX, United States.
This role is for the Cybersecurity Technical Support Engineer – AI-Driven Troubleshooting role at Palo Alto Networks.
Consider building your career as a Cybersecurity Technical Support Engineer – AI-Driven Troubleshooting at Palo Alto Networks.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).