Tier 2 IT Helpdesk Engineer: AD & Windows Expert; VIP
Listed on 2026-10-13
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Smart Recruiters, Inc. in Plano, TX seeks a skilled Tier 2 IT Helpdesk Technician with 5+ years of enterprise IT support. You will troubleshoot Microsoft Active Directory, Windows environments, and Office apps, while supporting executives after hours.
You will document incidents in Zendesk, assist with patching and deployment, and collaborate with Tier 3 to resolve advanced issues, aiming to improve IT service delivery.
We are currently recruiting a Tier 2 IT Helpdesk Engineer: AD & Windows Expert (VIP Support) for our team in Plano, TX, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Tier 2 IT Helpdesk Engineer: AD & Windows Expert (VIP Support) role in the description above.
We appreciate your interest in this position.
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