Project Manager, Digital Marketing, SEO

Payrate: $43.00 - $43.07/hr.

• Lead concurrent work streams from ideation and requirements gathering through scoping, execution, QA, launch, and post-launch monitoring.
• Manage project life cycles for major product launches, seasonal campaigns, and ongoing support content refreshes across key product categories.
• Maintain project schedules, dependencies, and risk mitigation plans using Jira and Confluence to ensure on-time delivery.
• Oversee content workflows for hundreds of customer-facing digital support articles, troubleshooting guides, video assets, and interactive tools.
• Collaborate with content creators and designers using tools like Adobe Photoshop and Microsoft Office to ensure all assets meet brand standards.
• Drive publication and content maintenance within enterprise content management systems (such as Adobe Experience Manager / AEM).
• Identify content gaps, inaccuracies, and customer experience friction points, working proactively with subject matter experts to implement rapid fixes.

• Oversee content workflows for hundreds of customer-facing digital support articles, troubleshooting guides, video assets, and interactive tools.
• Collaborate with content creators and designers using tools like Adobe Photoshop and Microsoft Office to ensure all assets meet brand standards.
• Drive publication and content maintenance within enterprise content management systems (such as Adobe Experience Manager / AEM).
• Identify content gaps, inaccuracies, and customer experience friction points, working proactively with subject matter experts to implement rapid fixes.

• Bridge communication across technical support, QA engineers, content strategists, SEO specialists, and the content strategy manager.
• Provide transparent project visibility through structured status reporting, milestone tracking dashboards, and proactive issue escalation.
• Facilitate sprint planning, stand-ups, and retrospectives, adapting hybrid Agile/Scrum frameworks to fit content production velocity.
• Drive support for AI/chatbot content validation, conversational flow enhancements, and natural language search optimization.
• Manage self-help and sustainability content initiatives, expanding customer empowerment through clear, accessible technical documentation.
• Leverage Google Analytics, SEO insights, and internal performance metrics to measure content effectiveness and recommend data-backed optimizations.

• Drive support for AI/chatbot content validation, conversational flow enhancements, and natural language search optimization.
• Manage self-help and sustainability content initiatives, expanding customer empowerment through clear, accessible technical documentation.
• Leverage Google Analytics, SEO insights, and internal performance metrics to measure content effectiveness and recommend data-backed optimizations.

• Experience:
  
  3-5 years of dedicated project management experience managing digital content, web production, technical documentation, or digital marketing initiatives.
• Tool Proficiency:
  Strong hands-on proficiency with Jira, Confluence, Microsoft Office Suite (Excel, PowerPoint, Word), and basic image editing capabilities in Adobe Photoshop.
• Methodology:
  Practical experience applying Agile, Scrum, Waterfall, or Hybrid project management methodologies to creative and technical workflows.
• Cross-Functional Leadership:
  Proven ability to manage multiple competing priorities, coordinate cross-functional teams, and maintain alignment across technical and non-technical stakeholders.
• Communication:
  Exceptional verbal and written communication skills with experience presenting project status and performance metrics to leadership.

• Prior experience with enterprise Content Management Systems (CMS), particularly Adobe Experience Manager (AEM).
• Working knowledge of SEO best practices, web analytics platforms (e.g., Google Analytics, Adobe Analytics), and data-driven content optimization.
• Experience in the consumer electronics, telecommunications, or technology hardware sectors.
• Exposure to AI/ML conversational interfaces, chatbot validation, or automated customer support tools.

The typical base pay for this role across the U.S. is:$43.00 - $43.07/hr non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work…