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ServiceNow - Sr Technical Consultant

Job in Plano, Collin County, Texas, 75086, USA
Listing for: NTT Data Americas, Inc.
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    IT Consultant, IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 110000 - 124000 USD Yearly USD 110000.00 124000.00 YEAR
Job Description & How to Apply Below

Company Overview:

Req

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Service Now - Sr Technical Consultant - HAM to join our team in Any, Texas (US-TX), United States (US).

Job Description:

Senior Service Now Technical Consultant

Location:

Remote

About the Role:

We are seeking a highly certified and experienced Senior Service Now Technical Consultant to lead and deliver complex Service Now implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the Service Now platform.

Key Responsibilities:

Lead the design, development, and deployment of Service Now solutions across ITSM, ITOM, HRSD, CSM, and other modules.

Collaborate with stakeholders to gather requirements, define scope, and architect scalable Service Now solutions.

Provide technical leadership and mentorship to junior consultants and developers.

Customize and configure Service Now applications using best practices and maintain platform integrity.

Integrate Service Now with external systems using REST/SOAP APIs, MID Servers, and other integration tools.

Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.

Stay current with Service Now releases and proactively recommend platform enhancements.

Support pre-sales activities including solutioning, demos, and proposal development.

Required Qualifications:

Bachelor's or Master's degree in Computer Science, Information Technology, or related field.

5 to 7 years of hands‑on experience with Service Now platform development and administration.

Proven track record of successful Service Now implementations in enterprise environments.

- 2+ Years

Certifications (Required/Preferred):

Required:

Junior CSA and at least 1 CIS-(any) and CAD

Intermediate CSA and at least 2 CIS-(any) and CAD

Senior CAS and at least 3 CIS(Any) and CAD

Skills &

Competencies:

Strong understanding of Service Now architecture and data model.

Proficiency in JavaScript, Glide Script, Flow Designer, and Service Now Studio.

Experience with Agile methodologies and Dev Ops practices.

Excellent communication, presentation, and stakeholder management skills.

Ability to work independently and manage multiple priorities in a fast‑paced environment.

Why Join Us?

Work with a team of passionate Service Now experts.

Opportunity to lead high-impact digital transformation projects.

Competitive compensation and benefits.

Continuous learning and certification support.

NTT DATA provides a reasonable range of compensation for U.S.

-based positions. The starting pay range for this remote role is [80 - 90 W2 hourly range]. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business…

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