Learning Management System Administrator

At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

The Learning + Development team is responsible for finding ways to help our team members thrive in their roles and enable them to grow a career  do this through leader-led coaching and training programs, on-the-job training and reference materials, and learning experiences provided through our Learning Management System (LMS).

The Learning Management System (LMS) Administrator is the primary owner and subject‑matter expert for CAVA’s learning management system and learning technology. This role combines hands‑on LMS administration with strategic ownership of platform optimization, governance, integrations, reporting, vendor management and roadmap planning.

The ideal candidate brings experience with Docebo and multiple learning technology platforms, enabling them to make informed recommendations about platform capabilities, improvements and future‑state solutions. This role partners cross‑functionally with Learning + Development, restaurant operations, People + Culture, IT and other stakeholders to deliver a reliable, scalable and intuitive learning experience for CAVA’s distributed workforce.

• Own the administration, configuration, optimization and day‑to‑day performance of Docebo, including users, permissions, assignments, enrollments, automations, content and notifications
• Serve as CAVA’s primary LMS subject‑matter expert, advising stakeholders on platform functionality, governance, processes, troubleshooting and best practices
• Establish and maintain LMS governance, documentation, workflows, access controls, data‑integrity standards and support processes
• Manage LMS integrations, user provisioning, data flows and system connections in partnership with People + Culture, IT and other internal teams
• Own the LMS roadmap by evaluating platform capabilities, emerging learning technologies and business needs to recommend enhancements, optimization opportunities, platform selection or potential migration
• Manage the LMS vendor relationship, including business reviews, issue escalation, service expectations, product updates and roadmap alignment
• Lead or contribute to cross‑functional projects involving Learning + Development, restaurant operations, People + Culture, IT and other business partners
• Build and maintain dashboards and recurring reports on adoption, utilization, engagement, completion, compliance and learner activity; analyze trends and translate insights into actionable recommendations
• Use learner and system data to improve adoption, completion rates, engagement, support responsiveness and the overall learning experience
• Lead platform releases and enhancements by coordinating testing, documenting changes, managing communications and evaluating business impact
• Partner with stakeholders to improve the accessibility, usability and effectiveness of the LMS while maintaining appropriate security, privacy and access controls
• Continuously…