System Admin & Service Desk; Korean Bilingual
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Business Analyst, Systems Administrator
System Admin & Service Desk (Korean Bilingual)
Pay rate: ~$6,035.92/m, DOE
Work Location:
Plano, TX
Contract Period: 1 yr
Job DescriptionService Desk & Customer Support
System Administration (Jira/MSP+/Web Systems)
Data Analysis (Excel/KPI/Reporting)
AI-Driven Automation & AI-assisted Development
Continuous Process Improvement (Agile Mindset) on QA/System failure issues
Perform basic to intermediate system administration tasks, including User and access management
System configuration:
Workflow and process maintenance, Issue investigation and escalation
Ability to leverage prompt engineering techniques to create, optimize, and maintain AI-assisted workflows.
QualificationsBachelor's degree in Information Systems, Computer Science, Business Administration, Data Analytics, or a related field preferred.
5+ years of experience in one or more of the following areas:
Service Desk / Help Desk Operations
IT Operations or Application Support
System Administration
Experience supporting users, troubleshooting issues, and coordinating with multiple stakeholders.
Ability to work effectively with both U.S.
-based teams and Korea-based Headquarters.
Fluent written and verbal communication skills in both English and Korean in order to communicate or make presentation for the clients.
Experience with Jira or other ticketing/workflow management systems preferred.
Understanding of web-based applications and system integrations.
Experience building lightweight automation solutions using AI-assisted development ("Vibe Coding"), low-code/no-code platforms, scripting, or similar technologies.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
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