ERP Data Analyst​/Auditor

Benefit Harbor is a leading provider of benefits administration technology and compliance solutions, trusted by employers across the United States for more than 25 years. Through its proprietary, purpose-built technology, Benefit Harbor simplifies complex benefits environments by streamlining enrollment, eligibility management, carrier data exchange, and regulatory compliance.

Serving primarily midsize to large enterprises, Benefit Harbor helps organizations reduce administrative burdens, improve operational efficiency, and support Affordable Care Act (ACA) compliance. With robust integrations to insurance carriers and a commitment to modernizing benefits operations, the company delivers reliable technology solutions that enhance the experience for employers, administrators, and employees.

At Benefit Harbor, team members collaborate in a technology-driven, client-focused environment that values accuracy, accountability, continuous improvement, and service excellence.

The ERP Data Analyst/Auditor is responsible for auditing, analyzing, and validating electronic data interchange (EDI) files, enrollment data, and reports to ensure the accuracy, completeness, and reliability of data exchanged between ERP systems, insurance carriers, vendors, and the Benefit Harbor platform.

This role works closely with external carrier and vendor partners, the Client Services team, Operations, and Development to conduct routine and scheduled audits, identify and investigate data discrepancies, and support timely issue resolution. Responsibilities include requesting and reviewing data extracts, maintaining documentation, completing quality assurance activities, managing assigned support tickets, and assisting with day-to-day operational needs and special projects.

The ideal candidate is detail-oriented, analytical, organized, and comfortable working with large data sets, recurring audit schedules, and multiple stakeholders. The ability to investigate discrepancies, communicate findings clearly, manage competing priorities, and follow issues through resolution is essential to maintaining data integrity and delivering reliable benefits administration services.

• Conduct post-open enrollment, monthly system, and quarterly enrollment audits to validate the accuracy and consistency of data exchanged between ERP systems and the Benefit Harbor platform.
• Review audit results, identify discrepancies, document findings, and communicate potential issues to the appropriate internal teams.
• Research data inconsistencies, investigate root causes, and collaborate with relevant stakeholders to support corrective actions through resolution.
• Perform quality assurance reviews to confirm the completeness, accuracy, and integrity of enrollment data, reports, and electronic data files.
• Maintain clear and organized audit documentation, including results, identified exceptions, follow-up activities, and resolution status.
• Assist Client Services and Operations teams with audit-related issue mitigation and ongoing data quality improvements.

• Request, obtain, and review data extracts from insurance carriers, vendors, and Workday or other ERP systems to support regularly scheduled audits and data validation activities.
• Develop and maintain a working understanding of various EDI file types, file layouts, data elements, and basic data mapping concepts.
• Compare data across systems and files to identify missing information, discrepancies, formatting issues, and potential transmission errors.
• Assist with investigating issues affecting data transfers and coordinate with internal technical teams and external partners as needed.
• Sup…